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Late Delivery Compensation

All products on Crystalswholesaleusa.com are guaranteed to be delivered within 19 days. If you buy any product through our site and the order total was 200USD or more, you are protected if you don't receive your order on time.

If we don't meet our delivery promise, you will receive a 8-50USD Gift Card within 10 business days after warranty date.(Gift card amount based on order value).

Because of the time difference between China and the United States,“On-Time Guarantee” orders is Counts from the day after your payment.

"19 Days On-Time Guarantee" excludes the following Chinese statutory holidays:
Mid-Moon Festival(September 10-12)
National Day(October 1-7)
Chinese Spring Festival Holiday(Jan 19-28)

Note:"19 Days On-Time Guarantee" only applies to shipping addresses in the U.S.