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Shipping Policy

All products on Crystalswholesaleusa.com are guaranteed to be delivered within 19 days . If you buy any product through our site and the order total was 200USD or more, you are protected if you don't receive your order on time.(only applies to shipping addresses in the U.S.)

On-Time Guarantee

shipping

SHIPPING OUTLINE

  • Free shipping over $199USD for USA. 
  • Free shipping over $199USD(about 260CAD) for Canada. 
  • Shipment within 2-7 days. There may be some delays due to large order or holiday season. 
  • All orders are shipped from our warehouse in China.
  • Customs and Brokerage charges for shipping to the USA will be borne by us(DDP shipping method).
  • Any item mailed to Canada must subject to the duty(DDU shipping method). 
  • We reserve the right to use a comparable shipping method when necessary.

USA Shipping Policy

Order over 199 USD
  • Free Express Shipping (DHL/FEDEX/UPS).
  • You will receive the goods in 7-12 days (subject to local custom delays).
Order greater than 120 but less than 199 USD
  • Express Shipping fees $16.9(DHL/FEDEX/UPS).
  • You will receive the goods in 7-12 days (subject to local custom delays).
Order less than 120 USD
  • Express Shipping fees 24.9USD(DHL/FEDEX/UPS).
  • You will receive the goods in 7-12 days (subject to local custom delays).

Canada Shipping Policy

Order over 199USD(about 260CAD).
  • Free Express Shipping (DHL/FEDEX/UPS)
  • You will receive the goods in 14-18 days (subject to local custom delays).
Order less than 199USD(about 260CAD).
  • Express Shipping fees $35USD (DHL/FEDEX/UPS)
  • You will receive the goods in 14-18 days (subject to local custom delays).
Damage/ Missing / Defective
  • Please report damaged, missing, or defective within 48 hours.
Tracking Information
  • Tracking number will be sent via email at the time of shipment or as soon as they are available. We will monitor closely of your parcel status to ensure smooth delivery.
    Packing
    • We wrap all items separately by using adequate cushioning material.
    Still have questions?