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Shipping Policy

All products on Crystalswholesaleusa.com are guaranteed to be delivered within 19 days . If you buy any product through our site and the order total was $200 or more, you are protected if you don't receive your order on time.

On-Time Guarantee

shipping

SHIPPING OUTLINE

  • Free shipping over $199 USD for USA. 
  • Shipment within 2-7 days. There may be some delays due to large order or holiday season. 
  • All orders are shipped from our warehouse in China.
  • Customs and Brokerage charges for shipping to the USA will be borne by us. 
  • We reserve the right to use a comparable shipping method when necessary.

USA Shipping Policy

Order over $199 USD
  • Express Shipping (DHL/FEDEX/UPS)
  • You will receive the goods in 7-12 days (subject to local custom delays).
Order greater than $120 but less than $199 USD
  • Express Shipping fees $23.9(DHL/FEDEX/UPS)
  • You will receive the goods in 7-12 days (subject to local custom delays).
Order less than $120 USD
  • Express Shipping fees $29.9(DHL/FEDEX/UPS)
  • You will receive the goods in 7-12 days (subject to local custom delays).
    There are ongoing logistical delays due to the COVID-19 pandemic from March in China.Therefore, we are unable to give you an accurate estimate of your parcel's arrival date. Please use the provided tracking information to check online for the most up to date information on the shipment. Delays of several days or even weeks are not uncommon at this time. We appreciate your patience and understanding.
      Damage/ Missing / Defective
      • Please report damaged, missing, or defective within 48 hours.
      Tracking Information
      • Tracking number will be sent via email at the time of shipment or as soon as they are available. We will monitor closely of your parcel status to ensure smooth delivery.
      Packing
      • We wrap all items separately by using adequate cushioning material.
      Still have questions?