VIP Account

Thank you very much for your continued assistance. In December 2022, we introduced VIP accounts.We have opened VIP accounts with a few of our premium customers. You can now log into your account to see if you are a member of a VIP account.

Benefits of a VIP Account：

• Automatic discount for each of your orders at checkout.
• Jacob and Ava will personally select high-quality items for you.
• Make your order a priority.
• Priority delivery to help you get your package faster.
• Dedicated account manager
• Shipping Fees Discount (provided via gift card)

The relationship we have fostered with the international transporting company who handles all of our shipping is beneficial not only to us but benefits our customers as well! When our high shipping volume has afforded us a discounted rate, we can reduce what we charge our customers for transport. On the occasions that our shipping fees are lowered we here at Crystalswholesaleusa.com decided that refunding the customer that portion of their payment was the best/fairest option. We will always put our customers first! In this event, all shipping refunds will be provided within thirty (30) days of purchase via gift card. Gift cards will be issued the contact e-mail provided by the buyer. Simple instructions on how to redeem your refund gift card will be provided along with it for a hassle-free check out. As always, there is no processing fee and these gift cards dont expire or diminish over time.
Note: This offer is only available on single order in which weight is 10kg(22lbs) or more. The heavier the item you buy, the more money you can potentially get back.Purchasing goods weighing more than 21kg(46.2lbs) will result in the greatest shipping discount.

How to apply?

The VIP account cannot currently be applied for, but VIP account will automatically be opened for eligible customers.